Terms of Service

1. Acceptance of Terms

By creating an account, accessing the TurnProofs host dashboard, or using the 0-app mobile cleaner terminal, you agree to be bound by these Terms of Service. If you do not agree, do not use our services.

2. Subscriptions, Trials & Billing

TurnProofs operates on a portfolio-tier subscription model:

• 14-Day Free Trial: Limited to 1 managed property max to prevent trial abuse.
• Starter Plan ($19.99/mo or $16.99/mo annual): Covers 1 to 3 managed properties.
• Pro Plan ($29.99/mo or $24.99/mo annual): Covers 4 to 9 managed properties.
• Commercial Plan ($89.99/mo single bldg / $129.99/mo multi): Dedicated commercial facility audit tier.

Subscriptions renew automatically unless canceled prior to the next billing cycle. All payments are non-refundable after the trial period.

3. Platform Verification Disclaimer

TurnProofs provides independent, timestamped GPS geolocation logging and room photo compliance records (`/airbnb/report/[reportId]`).

While TurnProofs verification certificates are designed to provide authoritative evidence for host cleanliness disputes, final dispute resolutions on third-party booking platforms (such as Airbnb, VRBO, or Booking.com) remain subject to those individual platforms' respective policies and resolution centers. TurnProofs does not guarantee specific monetary outcomes in third-party platform arbitrations.

4. Limitation of Liability

In no event shall TurnProofs, its operators, or suppliers be liable for indirect, incidental, or consequential damages resulting from lost bookings, third-party platform decisions, or temporary service unavailability. Total liability shall not exceed the subscription fees paid by the user in the preceding 12-month period.

5. Governing Law & Contact

These Terms shall be governed by and construed in accordance with standard business laws. Questions regarding these Terms may be directed to legal@turnproofs.com.